While wondering around I came across Fonolo, a company in beta that spiders phone trees at big companies and promises to make it easy for you to go straight to the spot you want. Then it calls you when the phone is answered and records the call so you can keep a record.
So, what is this? It happens to me all the time. Wanting to call someone or some service in a major corporation and having to go through a really long path before getting who I am looking for (hopefully). Try Dell!
Is it going to work? We 'll see.
Great ideas can be found all around!
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